Return Policy
Return Policy
Thank you for shopping at SmartZ!
Return Eligibility
- Returns are accepted within 14 days of delivery
- Items must be unused, in original packaging
- Proof of purchase (order confirmation) required
Non-Returnable Items
- Downloaded software products
- Items marked as non-returnable on product page
- Products damaged by misuse
Return Process
- Contact us at kidland.zec@gmail.com with your order number
- We will provide return instructions
- Ship item back in original packaging
- Refund processed within 5-7 business days after receiving item
Return Shipping
- Customer pays return shipping unless item is defective
- We provide prepaid shipping labels for defective items
Contact: kidland.zec@gmail.com